One of the hardest things in life is to admit that we made a mistake.
I don’t know why that is, but people will go through amazing lengths to avoid having to say these two words – I’m sorry.
Often, it’s all that is necessary to restart the communication process. So if you have difficulty choking on those two words, here are some alternative and effective ways:
- Admit the mistake sincerely and briefly describe what you are specifically sorry for. Often the person on the receiving end prefers this to the words “I’m sorry” because it is a standup way to say what you’re sorry for.
- Make it up to the person you’ve hurt or wronged first and when you see the positive response, the words “I’m sorry” may not be so difficult.
- Say you’re sorry by listening. Often those we’ve offended simply want to be heard. Once we make a sincere attempt to hear the other person, the right words will flow.
“An apology is the superglue of life. It can repair just about anything” — Lynn Johnston
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