We all lose it from time to time – some more than others, but even the Pope the other day lost his cool when crowds in Mexico pushed him into the wheelchair of an handicapped admirer.  He shouted back, “don’t be so selfish”.

When we lose it, a time out needs to be called immediately.  The longer we wait, the harder it is to walk away until more damage is done.

But when we become the object of someone else’s bad temper, two important things:

• Remove yourself from the abuse as fast as you can.  Never stand for abuse of any kind for any reason.
• Try to give empathy. It’s hard to do but very effective.  For example, as the ill-tempered person starts their rage, we silently say, “I feel awful for that person for having to be so out of control and so hurtful”.

Here’s the magic.

Just giving an expression of empathy for even just a few seconds often prevents rebound yelling – you know, where someone attacked you and you wound up attacking them even though it was not your fight.

We’re fallible and we live in an imperfect world but we don’t have to let someone have at us or provoke us to do the same to them.

It’s a decision and it’s in our hands.

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 We human beings were not designed for the multitasking and the stressful world we live in today.

Our hunter/gatherer predecessors had to worry about animals attacking their camp and threatening their families.

We live in a different world today where we don’t fear a lion attacking us around the campfire as much as we do failure, social situations, stressful living and living up to expectations.

Knowing this, we can get a grasp on our fears by understanding that most of them will never be realized.

We are wasting our time and emotional well-being by fearing that which will never happen.

When the fear persists anyway, ask yourself what is the likelihood of this happening to me?

In fact, once we get into the worry habit, we’re not actually sure of what we are worried about. We’re just worried in general.

Spit in the face of fear.

Do the things you fear to do and the fear will go away from you.

Seriously, we worry about worry.

Ask yourself what is the worst that can happen and then go on and do it anyway.

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• Arrive early and engage those attending your presentation.  In other words, put them at ease one on one and they will pull for you while you speak.
• Start promptly, don’t wait for your audience to quiet down.  End promptly, never go longer and avoid overstaying your welcome.
• Seriously reconsider the use of PowerPoint slides and limit them to topics that must be graphically explained.   Audiences hate slides.
• Encourage or at least be open to two-way input.
• Don’t get hung up because audiences are on their phones texting and answering email.  Your job is to startle them, awaken them, and make them listen.  In a recent presentation when I was losing my audience to their smartphones I said to myself “say something that makes them want to put their phones down”.  One thing is, “I’m going to go around the room and ask for your thoughts on …”.  They’ll wake up.
• State what the goal of your presentation is and end by summarizing how you accomplished your goal.
• Avoid humor unless you are really funny.  Aim for being authentic.  Have the courage to be yourself because that always works best.
• Before beginning remember that you have earned the right to present on this topic so command the room.
• Engage the audience after your presentation and listen to them one-by-one.  This is where they get to ask questions or comment.  You listen.
• Always give yourself an “A” for completing a presentation in this way.  Never think of ways you could have been better until you take a night to give yourself credit for all you did that was right.

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Malcolm Gladwell posits that 10,000 hours of focused practice is what it takes to master success in any venture.

But some things are even more important than the gross number of hours spent chipping way at success.

• Practicing with a purpose, for example.  Nothing is worse than practicing the wrong things.

• Rote practice can block out the creativity necessary to help morph ideas and concepts to fruition.  Be careful not to lose your ability to think creatively.

• I don’t know about you but resigning myself to 10,000 hours of work to achieve my goals is not enough without being able to see those goals vividly in my mind’s eye – in color, in bright examples of why you’re making these sacrifices.

• Unfortunately, money is the worst motivator.  Hard to believe, but true.  People who achieve success can make money – lots of it – but not without a greater purpose such as gaining something that has no economic value in it on its face (best teacher, best writer, best entrepreneur your field, etc.).

In a New York Times article entitled “How To Raise a Creative Child” author Adam Grant reminds us that Einstein said, “the theory of relativity occurred to me by intuition and music is the driving force behind this intuition”.

We succeed by pursing our passions and dreams not by “becoming an ambitious robot”.

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This is a major step forward in the war against body shaming.

Sports Illustrated Swimsuit issue has three covers this year.

One is a regular body type model – Hailey Clauson.

The second is UFC fighter Ronda Rousey, a nod to woman whose bodies are muscular enough for combat.

And then Ashley Graham who graces the third cover as the first plus size model in the history of the swimsuit issue.

It’s not just Mattel that is changing the image of Barbi dolls by offering her in different shapes and sizes.

Some day folks will look back on all this and wonder what the big deal was.

But it IS a big deal to anyone who has felt the disrespect, discrimination and societal pressures on young and old alike – male, female, any and all genders.

A bigger step forward will be when we really believe that a person is beautiful from the inside out.  The dew comes off the lily later in life even for models, actresses and entertainers.

Body image starts on the inside by being proud, strong and comfortable with the way you are.

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Suffering is transformational.

No one ever wants to suffer, but it is a necessary part of life.

Out of bad comes good.

Out of pain comes pleasure.

We grow when we deal with life’s hurts even as we improve our physical health by the motto “no pain, no gain”.

I have been fired and eventually hired for an even better position.

I have worked through divorce to know more of what I want and more of what I need to be.

Being broke and standing on the unemployment line in Camden, NJ has made me appreciate whatever good fortune I may have earned later.

I’ve overcome sickness to realize a level of health and fitness I would have never previously appreciated.

I’ve had my heart broken only to love again in a way never imagined.

Losing loved ones is so painful that it seems it will never end and although people cannot be replaced, they can be honored and become a source of life-changing inspiration for you as you live.

I am my parents and my best friend, all of whom are no longer with me but who are now always in me.

So, soak in the good times – they are well earned.

But never despair because the sorrows we must endure in life will return as joy in a much more meaningful way.

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Meetings are usually boring, a waste of time and demotivating and that’s whether they are in-person or as part of an online collaboration.

Try this one instead.

1. Call a meeting with one purpose that you will clearly define (i.e., “to determine what we’re going to do at the trade convention”).
2. Send a digital notification to potential attendees with the meeting purpose clearly defined – say no more other than where and when.
3. When everyone arrives have the group stand in a circle – no sitting permitted.  You assume a place in that circle.  A circle is more democratic than, say, a horseshoe configuration.
4. Go around the circle and have everyone contribute.  If others respond, fine, but keep the circle going.
5. Limit the meeting to 5 minutes (10 if there is a lot of useful back and forth – never longer).
6. Thank everyone at the end, make assignments or ask for volunteers.
7. Decide on follow-ups or next steps and simply disperse.

People don’t need old-fashioned meetings to come up with new age ideas.

When you get a reputation for getting something done without wasting people’s time, you will gain even more cooperation.

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Dale Carnegie has a very useful approach to better problem solving outcomes.  I taught it for years as an instructor for them and use it frequently even now.

Here it is with a few twists that I have added to make it even more effective.

1. Define the problem.  Believe it or not, lots of good people are off solving problems that are not the focus of their attention.

2. What are the causes of the problem.  Have a field day and spend some time writing as many reasons as you can come up with.

3. What are all the possible solutions?  Be careful not to solve your problem yet.  Just come up with every approach you can think of even if it is off the wall.  Note:  often off-the-wall is the solution.

4. What is the BEST solution?  It could be one or a hybrid of one of your possible solutions.

5. Determine an Action Step.  How to proceed.  Too often great things are decided but there is no follow-through.

6. Set a date to review the status of your actions.  Very important step to make sure that there is always forward motion toward the resolution of solving your problem.

This works for major career decisions, business problems and very often for personal problems.  It gives an important reason for bringing people together for meetings.  It may take a few times but this can be part of the way you think and attack the challenges of life in a proactive way.

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The losing Carolina quarterback walked out of a media interview after losing The Super Bowl Sunday to Peyton Manning and the Denver Broncos.

Losing is tough.  No one likes it — especially minutes after the losing the game.

Newton actually called himself a “sore loser” and is wearing it with pride – for now.

This irritates some people and parents who are still trying to keep some semblance of sportsmanship in sports.

Losing is a rehearsal for winning – winning is best, losing is second best and is a great motivator.  Cam Newton will likely lead another team to The Super Bowl and has a good chance of winning next time.

The Super Bowl trophy is named after Vince Lombardi, the winning coach who is famous for saying “Winning isn’t everything, it’s the only thing”.

I get it and you do, too.

We don’t play to lose.

But there is great value in all our lives to respect setbacks as the greatest character builder known to humanity.

Go easy on Cam Newton.

He just needs a little time to process what we all have trouble with from time to time – understanding how to deal with defeat.

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Politicians are outdoing themselves this season for being nasty and even hurtful.

Seems like nothing is off limits.

But we don’t have to look to politics for nastiness, just see what’s happening in schools, offices and even friendships.

We hate haters but it is getting easier to express hateful comments because, sadly, people are more accepting of it.

To stamp out haters, it is important not to let the insult divert you from what you believe.

Haters have apparently become diet doctors because they sure throw a lot of hurtful comments about people’s body shapes and sizes.

Instagram alone has become a reserve for outdoing others by making them jealous and trying to get more “likes”.

Forget what others think.

What do YOU think?

Haters are going to hate because it’s easy to do with the high connectivity we have in our digital world.

Let it roll off of you (shake it off, as Taylor Swift advises).

Do not retaliate – be the person you want to be.

Don’t go trolling for “likes” unless it is a “like” for how you feel about yourself.

No love is possible unless we can love ourselves first and most importantly.

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