I went to the local New Balance store to buy a new pair of shoes; unhappy with my Asics – I wound up with four teenish looking salespeople to come to my aid. So, I asked one: “What shoes do you wear when you are not required to wear New Balance in the store?” Without hesitation, one said, “Adidas” and that sealed the deal. No, I didn’t buy the Adidas. I bought New Balance because I knew I would get honest answers to my questions.
Honesty isn’t always appreciated. When I was a teen working in the West Philly Sears sporting goods department, I talked a grandmother out of buying a very expense tent supposedly for her grandson for them to use on a family camping trip – such a nice lady.
Turns out she was not a grandmother but a Sears shopper checking to see that sales associates were upselling at all costs — so, I was banished to the snack bar for a few months as punishment.
There’s something about honesty that never goes out of style even in the present age of the internet, social media and dare I say influencers.
Honesty earns something far more valuable than approval – trust. Gloria Steinem used to echo President James Garfield when she reminded us, “The truth will set you free, but first it will make you miserable.”
Snackable and sharable.