Ask “Tell me about yourself”.  Then listen, don’t talk.

Ask any question and you will win over even the most reluctant person. 

Not just strangers – this works at work by asking an associate to “tell me about the ideas you have about this project”.

Everyone’s favorite topic is themselves and yet how often do we make it about us?

The secret to being not just a good conversationalist but a great one is to be genuinely curious and anxious to hear what others have to say without having to weigh in with your view.

Something as simple as talking in terms of another person’s interests can make you a happier and more effective person.

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Read some sample chapters of my book Out of Bad Comes Good, The Advantages of Disadvantages here.