- Practice the awesome power of listening – even in a world of self-absorption, people respond to those who show a sincere desire to listen without commenting, augmenting or turning the attention back to them.
- Inject others with a good, positive mood – Think about the people you respect and like to be around. They make you feel good. That’s who you want to be.
- Appreciate, but don’t flatter – flattery is meaningless words of praise. Appreciation is backed up by specific examples of what you say you appreciate.
- Practice diplomacy as the art of letting someone else have your way.
Openness and empowerment are two qualities that people cannot resist.
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