Being Heard

There are different ways to handle this in the age of attention deficit and digital distractions.

When texting, one thought per text. 

When emailing, any more than one thought, they should be numbered.  No paragraph bigger than one sentence if possible.   

To be effective, appeal to the other person’s self-absorption to gain their attention (example:  “To help you reach our department’s end of the month goals, I’d like to offer this idea”). 

Anyone who can get the other person to accurately repeat back that which you’re saying has effectively delivered the message.

Leaving a phone message today is like talking to yourself – just call, text or email. 

When someone refuses to acknowledge what you are saying, repeat it again the same way as if they didn’t hear it because they didn’t.

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