A Short Course in Human Relations

As a Dale Carnegie instructor, I often used this list to summarize the many benefits of becoming skilled in excellent human relations.

Focus on one phrase and when you’ve mastered it, move on to the next until you have made these 7 principles part of your life.

The SIX Most Important Words: “I ADMIT I MADE A MISTAKE”

The FIVE Most Important Words: “YOU DID A GOOD JOB!”

The FOUR Most Important Words: “WHAT IS YOUR OPINION?”

The THREE Most Important Words: “IF YOU PLEASE”

The TWO Most Important Words: “THANK YOU!”

The ONE Most Important Word: “WE”

The LEAST Important Word: “I”

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